Job description
We are looking for a dynamic and experienced WMall Marketplace Operation Support Senior Officer to join our team at Watsons in Kuala Lumpur. In this role, you will be responsible for supporting the operations of our online marketplace to ensure smooth functioning and customer satisfaction. If you have a passion for e-commerce and a strong background in operations, this is the perfect opportunity for you.
Responsibility
- Manage and monitor the day-to-day operations of WMall marketplace
- Coordinate with the team to ensure timely delivery of products to customers
- Analyze marketplace data and trends to make informed decisions
- Collaborate with vendors and partners to optimize marketplace performance
- Ensure compliance with marketplace policies and regulations
Qualification
- Bachelor's degree in Business Administration or related field
- Proven experience in e-commerce operations
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Ability to work in a fast-paced environment and meet deadlines