Job description
Are you a master in analyzing workforce data and ensuring business needs are met? Join our team at Alorica as a Workforce Analyst and collaborate with Operations and key stakeholders to optimize workforce plans.
Responsibility
- Align workforce plans with business goals
- Maintain and update WFM systems
- Analyze data to forecast staffing needs
- Implement scheduling solutions
- Optimize workforce efficiency
Qualification
- Bachelor's degree in Business or related field
- Proficient in WFM systems
- Strong analytical skills
- Excellent communication and teamwork
- Attention to detail