Job description
Join Hino Finance Indonesia as an Account Officer in Semarang and play a pivotal role in managing daily accounts, supporting cash flow, and delivering superior customer service. You will be trusted to maintain accurate financial records, monitor receivables, and build positive relationships with debtors and potential clients. This is an excellent opportunity for a detail-oriented finance professional who thrives in a dynamic lending environment.
In this role, you will be responsible for ensuring data accuracy, reconciling ledgers, and providing timely information to management. You will proactively contact debtors to discuss repayment arrangements, negotiate payment plans, and work closely with the collections team to minimize delinquency while preserving customer relationships. Your daily activities will include updating the accounting system, preparing aging reports, and supporting risk management and compliance with internal controls.
We value proactive, communicative talent who can balance customer service with financial discipline. If you are motivated, reliable, and ready to contribute to a growing financial services company in Semarang, we want to hear from you. Join Hino Finance Indonesia and help us deliver dependable financial services to our customers while advancing your career in a supportive, professional environment.
Responsibility
- Manage daily accounts receivable and ensure accurate posting of payments and adjustments.
- Proactively contact debtors to arrange payment plans and collect overdue balances in a respectful, compliant manner.
- Build and maintain positive relationships with debtors and potential clients, delivering high-quality customer service.
- Monitor aging of receivables, identify delinquent accounts, and coordinate with the collections team to accelerate collections.
- Prepare and present accurate reports on cash flow, accounts status, and top outstanding balances for management review.
- Maintain and reconcile accounting records in the company’s software, ensuring data integrity and compliance with internal controls.
- Assist with customer onboarding, verify information, and support overall credit evaluation processes as needed.
Qualification
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
- 1-3 years of experience in accounts receivable, credit control, or customer service within a financial services environment.
- Strong communication and negotiation skills in Indonesian; proficiency in English is a plus.
- Proficiency with MS Excel and familiarity with accounting software and ERP systems.
- Attention to detail, accuracy, and excellent organizational abilities.
- Ability to work independently and as part of a team in a fast-paced setting.
- Willingness to work in Semarang and travel as needed.