Job description
We are looking for a dedicated and experienced Aftersales Manager to join our team at Private Advertiser in Pulo Gadung, Jakarta Raya. The ideal candidate will have a strong understanding of After Sales Excellence, hold a minimum of S1 education, and possess at least 3 years of experience in after sales management.
Responsibility
- Develop and implement after sales strategies
- Manage after sales processes and customer service
- Monitor customer feedback and resolve issues
- Collaborate with internal teams to improve product support
- Ensure customer satisfaction and retention
Qualification
- Minimum S1 degree in relevant field
- At least 3 years of experience in after sales management
- Strong communication and leadership skills
- Ability to analyze data and make strategic decisions
- Excellent problem-solving abilities