Job description
Join BYD Automotive as an Aftersales Service Engineering Executive, where you will be responsible for ensuring operational excellence to drive customer satisfaction and maintain technical and operational readiness.
Responsibility
- Guarantee technical and operational readiness to support the brand's growth
- Maintain customer satisfaction through prompt and effective aftersales service
- Coordinate with engineering teams to address technical issues
- Implement service strategies to enhance customer experience
- Conduct regular inspections and evaluations to improve service quality
Qualification
- Bachelor's degree in Engineering or related field
- Proven experience in automotive aftersales service
- Strong technical knowledge of automotive systems
- Excellent communication and problem-solving skills
- Ability to work well under pressure and meet tight deadlines