Job description
Join Grab, a leading technology company shaping digital commerce and everyday experiences in the Philippines. We are seeking a driven Assistant Manager, Client Partner for GrabAds to nurture relationships with top advertisers, craft compelling campaigns, and drive measurable business impact. In this role, you will partner with brands to understand objectives, develop strategic plans, and orchestrate cross-functional teams to deliver best-in-class advertising experiences across Grab's ecosystem. If you are a confident communicator with a passion for digital advertising and a track record of growing revenue, this is the role for you.
What you will do
- Own end-to-end client partnerships for assigned GrabAds advertiser accounts, ensuring retention, satisfaction, and revenue growth.
- Develop and execute strategic advertising plans aligned with client goals and GrabAds product suite, including display, video, and sponsored content.
- Lead onboarding, quarterly business reviews, and performance reporting with clear, actionable insights.
- Collaborate with Sales, Creative, Product, and Operations teams to deliver integrated campaigns across Grab's platforms and channels.
- Identify upsell and cross-sell opportunities, negotiate terms, and manage renewal cycles to maximize account value.
- Monitor budgets, flighting, pacing, and optimization to achieve client KPI targets such as ROAS, CPA, and click-through performance.
- Provide market intelligence and competitive insights to inform product strategy and marketing activities.
- Mentor junior team members and act as a trusted advisor to clients, balancing strategic guidance with hands-on execution when needed.
Responsibility
- Own end-to-end client partnerships for assigned GrabAds advertiser accounts, ensuring retention, satisfaction, and revenue growth.
- Develop and execute strategic advertising plans aligned with client goals and GrabAds product suite, including display, video, and sponsored content.
- Lead onboarding, quarterly business reviews, and performance reporting with clear, actionable insights.
- Collaborate with Sales, Creative, Product, and Operations teams to deliver integrated campaigns across Grab's platforms and channels.
- Identify upsell and cross-sell opportunities, negotiate terms, and manage renewal cycles to maximize account value.
- Monitor budgets, flighting, pacing, and optimization to achieve client KPI targets such as ROAS, CPA, and click-through performance.
- Provide market intelligence and competitive insights to inform product strategy and marketing activities.
- Mentor junior team members and act as a trusted advisor to clients, balancing strategic guidance with hands-on execution when needed.
Qualification
- Bachelor's degree in Marketing, Business, Communications or a related field.
- 5+ years of client management, digital advertising, or media sales experience, preferably in the Philippine market.
- Proven track record managing large advertiser relationships and achieving revenue targets.
- Strong relationship-building, negotiation, and executive-level presentation skills.
- Deep knowledge of digital advertising platforms, including programmatic buying and measurement tools.
- Analytical mindset with the ability to translate data into actionable insights and recommendations.
- Excellent written and verbal communication in English; proficiency in Filipino is a plus.
- Strong project management and cross-functional collaboration skills; ability to manage multiple campaigns simultaneously.