Job description
Join National Healthcare Group, a leading public healthcare cluster in Singapore, as an Associate Executive supporting the coordination of colorectal cancer (CRC) screening programs. In this vital role, you will help people access timely screenings, contribute to early cancer detection, and support a seamless patient journey from referral to results.
You will work closely with hospitals, clinics, and primary care providers to schedule appointments, manage referrals, and maintain accurate patient records. Your compassionate communication will guide patients through pre-screening instructions, appointment logistics, and follow-up communications, while ensuring privacy and data integrity.
As part of a dynamic team, you will contribute to process improvements that reduce wait times, improve patient experience, and enhance program outcomes. You will also assist with reporting, tracking key metrics such as screening uptake and turnaround times, and participate in outreach activities to raise CRC awareness in the community.
We offer a supportive environment, structured onboarding, and opportunities to grow within Singapore's public healthcare system. This temporary position is ideal for organized, people-focused professionals who are passionate about population health and patient-centred care.
In this role, you will partner with multidisciplinary teams to optimize scheduling workflows, maintain data quality, and ensure regulatory compliance. Your initiative and attention to detail will help the CRC program scale to serve more patients effectively.
Responsibility
- Coordinate CRC screening referrals and appointment scheduling with hospitals, clinics, and primary care providers.
- Manage the patient journey from referral to screening results, ensuring data accuracy and privacy.
- Communicate with patients to provide pre-appointment instructions, reminders, and inquiries responses.
- Maintain and update electronic health records and CRC screening databases in compliance with data privacy regulations.
- Generate regular reports on screening uptake, wait times, and outcomes for management.
- Collaborate with multidisciplinary teams to identify and implement process improvements to reduce delays and improve patient experience.
- Support outreach campaigns and education efforts to raise CRC awareness in the community.
Qualification
- Diploma or degree in healthcare administration, health information management, public health, or a related field; relevant experience considered.
- Strong communication and interpersonal skills with a patient-centric approach.
- Proficiency in MS Office and experience with electronic health records or health information systems.
- Ability to handle sensitive information with confidentiality and adhere to data protection regulations.
- Detail-oriented with excellent organizational and time-management skills; ability to manage multiple tasks in a fast-paced environment.
- Experience in healthcare administration or screening programs is preferred; knowledge of CRC screening processes is a plus.