Job description
BFI Finance Indonesia is hiring a proactive Credit Marketing Officer to support our Agency Car financing segment. This full-time role is based in Kebayoran Lama, Jakarta Raya with potential placement at nearby Jakarta Selatan branches. You will drive customer acquisition by connecting with car dealers, showroom networks, and individual buyers, promoting flexible car financing options, and guiding customers through the application journey. The ideal candidate thrives in a fast-paced sales environment, values customer service, and demonstrates integrity in lending practices. We offer structured training and professional development, gadget support, and a competitive performance bonus. BFI is committed to your career growth and provides ongoing coaching, mentorship, and opportunities to broaden your product knowledge. If you are customer-focused, communicative, and results-driven, this is your chance to join a reputable finance company that puts people first.
At BFI Finance Indonesia you will have access to comprehensive onboarding, regular product training, and mentorship from seasoned sales leaders. We support our team with gadget allowances, performance-based incentives, and family-friendly benefits including maternity and paternity leave. Our work culture emphasizes collaboration, compliance, and customer care, with a clear path for career progression in sales and credit operations.
Responsibility
- Identify and qualify prospective customers for agency car financing through dealers, showroom networks, referrals, and field outreach.
- Develop and maintain strong relationships with car dealers, sales teams, and partners to maximize loan opportunities.
- Assess creditworthiness and collect required documentation to support timely approvals while ensuring compliance with internal policies.
- Present clear financing options to customers, tailor solutions to individual needs, and close sales with integrity.
- Achieve or exceed monthly and quarterly sales targets and contribute to branch performance metrics.
- Maintain accurate customer data in the CRM and prepare timely reports on pipeline and activity.
- Coordinate with operations, risk, and collections teams to ensure smooth onboarding and servicing of financed customers.
- Provide excellent post-sale support, handle customer inquiries, and maintain high levels of customer satisfaction.
Qualification
- Minimum high school diploma; bachelor’s degree preferred or equivalent experience in sales or finance.
- Proven experience in sales or credit marketing, preferably in auto financing or consumer finance.
- Solid knowledge of car financing products, underwriting processes, and credit assessment.
- Excellent communication, negotiation, and interpersonal skills; fluent in Indonesian; proficiency in English is a plus.
- Target-driven with a proactive, customer-focused mindset and strong multitasking ability.
- Experience with CRM platforms and Microsoft Office; ability to manage a sales pipeline and track progress.
- Willingness to be stationed at or travel between Jakarta branches, and to meet customers at dealers or sites as needed.
- Eligible to work in Indonesia and able to comply with regulatory requirements and internal policies.