Job description
Join Concentrix as a Customer Acquisition Specialist in Quezon City and become a key player in a fast-growing Sales team within a globally recognized BPO leader. This role is ideal for motivated professionals who enjoy building relationships, driving outbound outreach, and turning prospects into valued customers. You will thrive in a collaborative environment that rewards initiative, performance, and career growth.
In this role, you will be responsible for identifying and engaging high-potential leads, guiding them through the initial stages of the customer journey, and delivering measurable contributions to the sales funnel. You will work closely with Marketing and Product teams to optimize messaging, refine targeting, and maximize the impact of campaigns. If you are results-driven, customer-focused, and eager to advance in a dynamic sales career, this is the opportunity for you.
Why join Concentrix?
• Competitive monthly compensation with performance incentives
• Comprehensive benefits and robust training programs
• Positive, inclusive, and growth-oriented work culture
• Opportunities for advancement within a global organization
Prepare to contribute, grow, and shine as part of our Customer Acquisition team. Apply now and start your journey with Concentrix in Quezon City.
Responsibility
- Identify and qualify prospective customers through outbound calls, emails, social channels, and digital campaigns.
- Drive targeted outreach to generate new business opportunities and a healthy sales pipeline.
- Engage with prospects to understand their needs, present tailored solutions, and communicate value effectively.
- Collaborate with Marketing to optimize messaging, scripts, and campaign effectiveness for higher conversions.
- Maintain accurate CRM records, track activities, and provide timely updates on progress toward targets.
- Achieve monthly quotas for qualified leads and conversions while maintaining high-quality interactions.
- Coordinate with cross-functional teams to ensure smooth onboarding and handoff of new customers.
Qualification
- 1-2 years of experience in sales, telemarketing, or customer acquisition; BPO experience is a plus.
- Excellent communication and interpersonal skills with a professional telephone presence.
- Strong customer-focus with the ability to build rapport and handle objections effectively.
- Self-motivated, goal-oriented, and comfortable operating in a target-driven environment.
- Proficiency with CRM tools (e.g., Salesforce, HubSpot) and data entry accuracy.
- Willingness to work in Quezon City and adapt to occasional flexible scheduling as needed.
- A positive, coachable mindset and a desire to grow within a dynamic organization.