Job description
Join Aegis Resilience Group as a Director of Crisis Management, leading enterprise-wide preparedness and response programs for global clients. You will shape strategic crisis plans, oversee incident response, and collaborate with executive leadership to protect people, operations, and reputation.
In this role, you will drive the development of scalable playbooks, training, and exercises, and ensure rigorous monitoring, reporting, and continuous improvement across functions including operations, IT, communications, legal, and supply chain. This is a high-impact position ideal for a proactive leader who blends analytics with decisive action.
Responsibility
- Lead the design, activation, and execution of comprehensive crisis management plans across operations, IT, security, supply chain, and communications.
- Coordinate cross-functional incident response during emergencies, establishing and supporting a centralized crisis command structure.
- Conduct risk assessments, business impact analyses, and resilience testing (tabletop exercises, simulations) to validate readiness.
- Develop and implement business continuity plans, recovery strategies, and contingency arrangements to minimize downtime.
- Guide external stakeholders, regulators, and partners through crisis scenarios with clear, timely communications.
- Maintain crisis management playbooks, dashboards, and after-action review processes to drive continuous improvement.
- Provide training and coaching to executives and teams on crisis readiness, decision-making under pressure, and media handling.
Qualification
- Bachelor’s degree in emergency management, risk management, business administration, or a related field; Master’s preferred.
- Minimum 5-8 years of experience in crisis management, business continuity, or incident response in large organizations.
- Strong knowledge of risk assessment methodologies, BCM standards (ISO 22301), and incident command principles.
- Proven track record leading cross-functional crisis teams and coordinating with C-suite executives.
- Excellent written and verbal communication, with experience in crisis communications and media handling.
- Ability to perform under pressure, prioritize, and make rapid, informed decisions.
- Relevant certifications (FEMA/ICS, BCM, GCP) are a plus.