Job description
Atlas Crisis Solutions is seeking a strategic and results-oriented Director, Crisis Management to lead enterprise-wide resilience initiatives for clients across Singapore and the APAC region. You will design crisis response frameworks, oversee incident command activities, and partner with executive leadership to safeguard operations and reputation.
In this role, you will shape readiness, guide incident leadership, and drive measurable improvements across risk, communications, and operational functions.
Responsibility
- Develop and maintain enterprise-wide crisis management plans, playbooks, and decision-making protocols.
- Lead the Incident Command System (ICS) structure during major events and coordinate cross-functional response teams.
- Assess risks, perform business continuity and resilience assessments, and implement mitigations.
- Oversee crisis communications strategy including internal and external messaging, media engagement, and regulatory disclosures.
- Partner with stakeholders to exercise plans, conduct drills, and drive continuous improvement.
- Collaborate with Legal, Compliance, Security, IT, and Operations to align response with business objectives.
- Provide executive-level briefings and post-incident reviews with actionable insights and metrics.
- Build a high-performance crisis management function, mentor staff, and develop training programs.
Qualification
- Minimum 10+ years in crisis management, business continuity, or incident response within complex organizations.
- Proven track record leading major crisis responses, preferably across APAC.
- Strong knowledge of ICS, risk assessment methods, and business continuity standards (ISO 22301, NFPA 1600).
- Exceptional communication and stakeholder management skills; experience with media/PR during crises.
- Ability to operate under pressure, make rapid decisions, and lead cross-functional teams.
- Bachelor's degree; MBA or master's in risk management, security, or related field preferred.
- Relevant certifications (CISM, CBCP, MBCP) highly desirable.
- Fluent in English; additional APAC languages a plus.