Job description
Join NovaCart Fulfillment as a Dropshipping Operations and Growth Manager in Los Angeles. This role blends strategic product research, supplier relations, and scalable automation to power growth for our rapidly expanding e-commerce brands.
You will own end to end dropshipping operations from product discovery to supplier onboarding and performance optimization, with a focus on margin improvement order accuracy and customer satisfaction. This is a full time role with flexible hybrid work options for the right candidate.
Responsibility
- Lead end to end dropshipping operations for multiple supplier relationships and product channels
- Source and vet high quality suppliers on platforms like AliExpress Alibaba and local manufacturers negotiate terms
- Conduct data driven product research to identify winning products with healthy margins and scalable demand
- Manage onboarding mappings and integration with Shopify WooCommerce using DSers Oberlo or similar tools
- Optimize order fulfillment workflows track KPIs COGS ROAS refund rate and supplier lead times
- Build and maintain supplier scorecards manage communication and resolve escalations
- Collaborate with marketing and creative teams to align product launches pricing and promotions for profitability
- Implement quality assurance processes to minimize defects and ensure timely shipping
Qualification
- 3+ years in dropshipping e commerce operations or supplier management
- Proven track record of scaling dropship businesses with measurable growth
- Proficiency with Shopify or WooCommerce DSers Oberlo and product research tools
- Strong data analysis skills using Google Sheets and Excel
- Excellent negotiation and relationship building skills with suppliers
- Highly organized with project management experience
- Familiarity with marketplaces like Amazon is a plus
- Remote work discipline and strong communication skills