Job description
Join NovaCart Solutions as a Dropshipping Operations Manager. This role blends strategic supplier relationships, process automation, and data-driven optimization to scale a high-velocity dropshipping business.
Based in Los Angeles, CA, this full-time position offers remote-friendly options and a clear path to leadership in e-commerce logistics and performance marketing.
You will own end-to-end order fulfillment, supplier onboarding, product research, pricing and margins, and cross-functional collaboration with marketing, ad operations, and customer support.
Responsibility
- Lead end-to-end dropshipping operations, including order routing, inventory synchronization, and shipping optimization.
- Source, evaluate, and negotiate with suppliers to secure quality products, competitive pricing, and reliable lead times.
- Implement and optimize automation for product imports, price rules, and order fulfillment using platforms like Shopify, Oberlo/DSers, and custom tooling.
- Monitor key performance indicators (KPI) such as gross margin, fulfillment SLA, return rates, and supplier performance; report to leadership with actionable insights.
- Collaborate with marketing to align product assortments, ad budgets, and landing pages for higher conversion and ROI.
- Develop and enforce standard operating procedures (SOPs) for product research, listing optimization, and customer support handoffs.
- Own budgeting, forecasting, and profitability modeling for new product launches and seasonal campaigns.
- Manage a small operations team or coordinate with virtual assistants to scale throughput while maintaining quality and consistency.
Qualification
- Proven experience in dropshipping or ecommerce operations, including supplier management and order fulfillment.
- Strong negotiation, analytical, and problem-solving skills; ability to make data-driven decisions.
- Experience with Shopify or WooCommerce, and automation tools (Oberlo, DSers, or equivalent).
- Proficiency in Excel/Google Sheets, data analysis, and basic financial modeling.
- Excellent communication and cross-functional collaboration abilities.
- Self-motivated, process-oriented, and comfortable working in a fast-paced environment.
- Familiarity with logistics, shipping timelines, and international supplier networks.
- Bachelor's degree in Business, Marketing, Supply Chain, or a related field is preferred.