Job description
Join NovaCart Labs, a fast growing e commerce company specializing in dropshipping operations. We are seeking a Dropshipping Operations Manager to lead supplier relationships, optimize product catalog, and scale profitable channels from our LA office.
As part of our team, you will drive end to end dropship processes including supplier onboarding, product research, listing optimization, and fulfillment workflows. This is a hybrid role with in person collaboration in Los Angeles and flexible remote work options.
Responsibility
- Identify and onboard reliable dropship suppliers, evaluate capabilities, negotiate terms, and secure favorable pricing and lead times.
- Own product research and catalog management for new niches, conducting profitability analysis and ensuring compliant listings.
- Optimize product listings on Shopify and WooCommerce, including SEO-friendly titles, descriptions, images, and price strategies.
- Design and implement efficient order fulfillment workflows, monitor KPIs, and coordinate with suppliers to resolve delays or quality issues.
- Lead testing of new suppliers, apps, and automation tools to scale operations while maintaining quality control.
- Collaborate with Marketing to plan launches, promotions, and paid advertising campaigns to maximize ROAS for top products.
- Build and maintain supplier scorecards, monitor performance, and implement improvement plans as needed.
Qualification
- 3+ years in dropshipping or e-commerce operations with a proven track record of scaling profitable products.
- Strong supplier negotiation and relationship management skills; able to secure favorable terms and build long-term partnerships.
- Data-driven mindset with advanced Excel or Google Sheets skills; ability to analyze orders, margins, and performance metrics.
- Hands-on experience with Shopify and or WooCommerce; familiarity with product listing optimization and app integrations (DSers, Oberlo, Spocket, etc.).
- Understanding of international shipping, duties, taxes, and compliance considerations for dropship models.
- Excellent project management and cross-functional collaboration; capable of working in a fast-paced environment.
- Bachelor's degree in Business, Marketing, or related field or equivalent professional experience.