Job description
NovaCart Commerce is seeking a proactive Dropshipping Operations Manager to lead our fast-growing e-commerce brand from Los Angeles. You will own end-to-end dropshipping operations, including supplier onboarding, product curation, pricing strategy, and fulfillment optimization. This role offers high visibility, autonomy, and a path to leadership in a data-driven environment.
As a key member of the operations team, you will collaborate with product, marketing, and finance to ensure scalable growth and exceptional customer experiences.
Responsibility
- Manage end-to-end dropshipping operations including supplier onboarding, product selection, pricing strategy, and order fulfillment.
- Source reliable suppliers, negotiate terms, and maintain long-term partnerships.
- Build and optimize product listings on Shopify, Amazon, and other marketplaces with SEO-friendly titles, descriptions, and images.
- Monitor key metrics such as order accuracy, shipping times, and return rates; implement data-driven improvements.
- Develop scalable SOPs, automation workflows, and vendor management processes.
- Collaborate with marketing and finance to optimize profitability and ad spend across channels.
Qualification
- 2+ years of experience in dropshipping or e-commerce operations, with a track record of delivering measurable results.
- Strong supplier sourcing, vendor negotiation, and relationship management skills.
- Experience with Shopify and DSers/Oberlo or similar tools; knowledge of AliExpress or other marketplaces.
- Data-driven mindset with proficiency in Excel/Google Sheets and basic analytics; ability to build dashboards.
- Understanding of product SEO, listing optimization, and basic PPC concepts.
- Excellent communication, project management, and cross-functional collaboration abilities.
- Hybrid work capability: willing to work on-site in Los Angeles or remotely with reliable communication and collaboration.