Job description
NovaCart Solutions is seeking a Dropshipping Operations Manager who will own the end-to-end dropshipping lifecycle, from supplier onboarding to order fulfillment and analytics‑driven optimization. This role blends operations, vendor management, and e-commerce growth strategy in a fast-paced, remote-friendly environment.
Responsibility
- Own and optimize end-to-end dropshipping operations, ensuring on-time fulfillment and accuracy.
- Source, negotiate, and manage relationships with suppliers and manufacturers to secure reliable products and favorable terms.
- Monitor product assortment, pricing, margins, and return metrics; implement tests to maximize profitability.
- Implement automation and workflows using Shopify apps, DSers, Zapier, and other tools to scale operations.
- Build and maintain dashboards and reports to track key metrics such as SLA, defect rate, supplier performance, and COGS.
- Collaborate with marketing, content, and customer service teams to align product launches, promotions, and post-sale experiences.
- Ensure compliance, risk management, and quality control across suppliers and shipments.
Qualification
- 2+ years of dropshipping, e-commerce, or supply chain operations experience.
- Strong vendor and supplier relationship management skills.
- Hands-on experience with Shopify, DSers, AliExpress, Oberlo, or similar platforms.
- Data-driven with advanced Excel or Google Sheets and experience with analytics tools.
- Familiarity with automation tools (Zapier, Make) and Shopify apps for fulfillment automation.
- Excellent communication and cross-functional collaboration abilities.
- Self-motivated, highly organized, and able to manage multiple projects in a remote environment.