Job description
NovaDrops Global is seeking a results-driven Dropshipping Operations Manager to lead end-to-end fulfillment for our growing portfolio of products. You will partner with suppliers, marketing, and tech to streamline onboarding, product curation, pricing, and logistics. This role blends strategic sourcing with hands-on execution to maximize margins and customer satisfaction.
We value proactive problem solvers who thrive in a fast-paced e-commerce environment and can translate data into actionable improvements.
Responsibility
- Own end-to-end dropshipping operations, from supplier onboarding to order fulfillment and returns.
- Identify and onboard reliable suppliers, negotiate terms, and manage relationships.
- Manage product catalog, pricing, profitability, and inventory levels across multiple channels.
- Oversee order processing, shipping timelines, tracking, and exception resolution.
- Collaborate with marketing and product teams for product launches, promotions, and campaigns.
- Analyze performance data to optimize margins, shipping times, and customer satisfaction.
- Implement scalable processes and automation using Shopify, WooCommerce, DSers, ShipStation, and related tools.
Qualification
- 3+ years of experience in dropshipping, e-commerce operations, or supply chain management.
- Hands-on experience with Shopify and/or WooCommerce platforms.
- Proven supplier onboarding, vendor management, and negotiation skills.
- Strong data analysis skills with Excel or Google Sheets; ability to translate data into actionable insights.
- Solid understanding of logistics, shipping, import/export regulations, and returns processes.
- Excellent communication, project management, and cross-functional collaboration abilities.
- Detail-oriented, process-driven mindset with a track record of improving efficiency.