Job description
BlueCart Solutions is seeking a driven E-commerce Operations Manager to lead and optimize our rapidly expanding online sales channel. Take charge of a high-performing team, use innovative technology, and drive operational excellence for a premium e-commerce brand based in the heart of New York City. If you’re passionate about scaling digital businesses and delivering exceptional customer experience, this role is your gateway to the future of retail.
Responsibility
- Oversee daily e-commerce operations, ensuring seamless order fulfillment and inventory management.
- Implement strategies to drive sales growth and maximize customer retention.
- Analyze key performance metrics to optimize processes and reduce costs.
- Collaborate with marketing, IT, and supply chain teams to launch new products and campaigns.
- Negotiate with third-party logistics and service providers for optimal performance and value.
- Maintain compliance with e-commerce regulations, security standards, and data privacy laws.
- Continuously identify and integrate tools or technologies to improve workflow efficiency.
Qualification
- Bachelor’s degree in Business, Operations, or a related field.
- 4+ years’ experience managing e-commerce operations.
- Proven track record with leading e-commerce platforms (Shopify, Magento, WooCommerce).
- Advanced knowledge of order management systems and fulfillment best practices.
- Strong analytical, organizational, and leadership skills.
- Experience optimizing logistics, warehousing, and third-party vendor relations.
- Excellent communication and cross-functional collaboration skills.
- Ability to thrive in a dynamic, fast-paced environment.