Job description
Join PT WAHANA INTI SELARAS as a Part Service Sales (PSS) and become a key driver of our agricultural parts business in Lampung. In this contract role, you will combine technical product knowledge with customer-focused selling to ensure our clients have the right parts for their farming equipment, maximize parts sales, and provide exceptional support to farmers and agribusinesses.
As a PSS, you will collaborate with service teams to understand customer needs, recommend appropriate spare parts and maintenance solutions, and manage inquiries from initial contact through delivery. This role requires a proactive salesperson with a strong understanding of agricultural machinery, irrigation systems, and farm equipment, as well as the ability to build long-term relationships with customers.
We are seeking a motivated professional who can operate in a fast-paced environment, drive revenue growth, and maintain high standards of service. If you are passionate about agriculture and enjoy working with farmers to optimize equipment performance, this is the role for you.
Responsibility
- Identify and pursue new parts sales opportunities within assigned agricultural customer segments.
- Provide expert guidance on spare parts, accessories, and maintenance solutions for farm equipment.
- Respond to customer inquiries promptly, ensuring accurate parts recommendations and competitive pricing.
- Build and maintain strong relationships with farmers, dealers, and service technicians.
- Coordinate with the service team to ensure timely order fulfillment and on-site support when needed.
- Maintain accurate records of sales activities, quotes, and customer interactions in the CRM system.
- Monitor inventory levels, coordinate parts replenishment, and minimize stockouts.
- Meet or exceed monthly and quarterly sales targets while upholding high-quality customer service.
Qualification
- Experience in agricultural parts sales, equipment aftermarket, or service support.
- Strong knowledge of farm machinery, tractors, irrigation systems, and related spare parts.
- Excellent communication and negotiation skills with a customer-centric mindset.
- Ability to analyze customer needs and translate them into effective parts solutions.
- Proficiency with CRM tools and basic inventory management.
- Self-motivated, results-driven, and capable of working independently in the field.
- Willingness to travel to customer sites within Lampung and surrounding areas.
- Fluent in Indonesian; English skills are a plus for expanded customer engagement.