Job description
Join PT WAHANA INTI SELARAS as a Part Service Sales (PSS) in Medan. In this contract role, you will drive parts sales for agricultural equipment and spare parts, respond to customer inquiries, and provide expert guidance to help farmers, service partners, and dealers achieve peak productivity.
As a PSS, you will be the primary point of contact for customers seeking parts, prepare accurate quotations, and coordinate with the service team to ensure parts availability and on-time delivery. You will build lasting relationships with customers, dealers, and maintenance providers to promote reliable parts solutions and exceptional service levels.
Your responsibilities include identifying sales opportunities, maintaining up-to-date knowledge of our catalog, and leveraging supplier relationships to optimize pricing and availability. You will use CRM tools to manage opportunities, track orders, and maintain precise records to drive repeat business.
We are seeking proactive, customer-focused professionals who thrive in a fast-paced agricultural environment and enjoy solving problems. This contract opportunity offers competitive compensation, exposure to a growing market, and a clear path to develop a career in parts sales in Indonesia.
Key performance indicators include revenue growth from parts sales, customer retention, order accuracy, and timely fulfillment. You will collaborate with product and marketing teams to stay informed about new parts, promotions, and technical updates that help customers maximize uptime and efficiency.
PT WAHANA INTI SELARAS is a reputable supplier of agricultural parts and equipment in the region, trusted by farmers and service professionals for quality products and dependable support. If you are driven to deliver value and enjoy building long-term customer relationships, we want to hear from you.
Responsibility
- Drive parts sales and revenue growth for agricultural equipment and spare parts within the Medan region.
- Respond to inbound inquiries promptly with accurate quotations and product recommendations.
- Provide technical guidance to customers, helping them select the right parts for their equipment and service needs.
- Coordinate with workshop and service teams to confirm parts availability, schedule deliveries, and minimize downtime for customers.
- Maintain and grow relationships with farmers, dealers, and service partners in the Medan region.
- Keep up-to-date inventory pricing, promotions, and supplier terms to optimize profitability.
- Track orders, maintain accurate records, and report sales performance and market feedback to management.
- Represent the company professionally at customer sites and events, promoting value-added parts solutions.
Qualification
- Minimum 2 years of experience in parts sales, after-sales support, or a similar role in the agriculture or equipment industry.
- Strong knowledge of agricultural machinery, spare parts, and compatibility considerations.
- Excellent communication and customer service skills in Indonesian; proficiency in English is a plus.
- Ability to read catalogs and parts diagrams; basic understanding of inventory management and order processing.
- Proficient in using CRM software, Microsoft Office, and e-commerce tools; data entry accuracy.
- Solutions-oriented and comfortable negotiating with customers and suppliers; strong problem-solving abilities.
- Willingness to travel within Medan and surrounding areas as needed; reliable transportation.