Job description
Join Cultural Compass Tours, a premium Lisbon-based tour company delivering immersive experiences. We are seeking a Part-Time Tour Guide to lead thoughtfully designed walks through Lisbon's historic neighborhoods, riverside sights, and hidden corners. You will transform landmarks into stories, connect with travelers from around the world, and uphold our commitment to high-quality guest experiences.
As a guide, you will embody our brand values, deliver accurate historical and cultural context, and adapt content to the interests and language needs of diverse guests. This role offers flexible hours, the chance to live and work in one of Europe's most vibrant cities, and the opportunity to influence memorable travel experiences.
Responsibility
- Lead engaging, informative walking tours of Lisbon's historic districts (Baixa, Alfama, Belém) for groups up to 20 guests.
- Deliver accurate historical and cultural context in clear English; accommodate additional languages when needed.
- Provide exceptional guest service, manage group dynamics, and handle on-tour logistics with professionalism.
- Safeguard guest safety and ensure adherence to company policies and local regulations.
- Adapt routes and content based on weather, crowd flow, and guest interests.
- Collaborate with local partners to coordinate tickets, experiences, and tasting stops as appropriate.
- Capture guest feedback and assist with on-tour troubleshooting and issue resolution.
Qualification
- Fluent in English; proficiency in Portuguese required; additional languages (Spanish, French, German) a plus.
- 1+ year experience as a tour guide or in a customer-facing hospitality role.
- Strong storytelling, public speaking, and interpersonal skills.
- In-depth knowledge of Lisbon's history, culture, landmarks, and local neighborhoods.
- Availability to work on weekends, holidays, and peak seasons; flexible schedule.
- Valid work permit to work in Portugal; EU citizenship preferred.
- First-aid certified or willingness to obtain certification within 3 months.