Job description
Join Elitez Group as a Parts Technician and play a critical role in keeping our automotive workshop running smoothly in Queenstown, Central Region. This role combines parts procurement, precise inventory control, and exceptional customer service to support our technicians, service advisors, and customers.
As a Parts Technician, you will manage stock levels, locate required parts, and process parts orders for service work. You will collaborate with mechanics, suppliers, and front-desk teams to confirm compatibility, provide accurate pricing, and ensure timely delivery. If you enjoy working in a fast-paced environment and have a passion for cars, this role offers meaningful responsibilities and opportunities to develop a career in the automotive sector.
Kicking off day-to-day duties, you will maintain accurate stock records, receive and store parts properly, and assist in fulfilling service orders. You will also support quality and safety standards while delivering excellent service to workshop teams and customers. The position offers on-the-job training, a supportive team culture, and clear pathways for advancement within the Elitez Group.
Ideal candidates bring a customer-focused attitude, basic computer skills for inventory systems, and a proactive approach to problem-solving. Prior experience in automotive parts, a workshop, or a parts warehouse is preferred. This is a full-time role with a competitive monthly salary and potential overtime based on business needs.
Responsibility
- Receive, organize, and maintain auto parts inventory ensuring accuracy and easy retrieval.
- Pick, pack, and ship parts for service orders with attention to accuracy and timeliness.
- Assist technicians and service advisors by locating parts quickly and confirming compatibility.
- Process parts requests from customers and suppliers, including invoicing and documentation.
- Maintain a clean, organized work area and ensure proper stock rotation (FIFO).
- Update inventory records using the parts management system; report discrepancies.
- Liaise with suppliers to track orders, expedite backorders, and manage returns.
- Support quality control to verify parts meet specifications and report defects.
Qualification
- High school diploma or equivalent; automotive experience is preferred.
- Prior experience in auto parts, warehousing, or a workshop environment.
- Basic computer literacy and familiarity with inventory/ERP software.
- Strong organizational skills and attention to detail.
- Excellent communication and customer service abilities.
- Ability to lift moderately heavy parts and stand for extended periods; forklift experience is a plus.
- A valid driver’s license may be preferred.