Job description
Satellite Office is seeking a detail-oriented Payments and Support Officer to join our growing financial services team in Santa Ana, Metro Manila. In this role, you will oversee daily payment operations, ensure accurate reconciliation, and provide exceptional support to clients and internal stakeholders. You will collaborate with finance, procurement, and operations to maintain smooth, compliant, and timely payment cycles across all channels. This position offers opportunities to grow within payments processing, cash management, and customer support while contributing to robust financial controls.
Key responsibilities include managing end-to-end payment workflows, validating invoices, processing vendor payments, and applying payments to accounts with precision. You will monitor payment statuses, reconcile bank statements, and resolve discrepancies promptly to protect cash flow and maintain data integrity in our ERP and payment systems. You will also assist with month-end close activities, prepare reconciliation reports, and support internal audits with well-organized documentation.
We value proactive communicators who can translate complex financial information into clear guidance for colleagues and clients. The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced environment. Knowledge of regulatory requirements, internal controls, and best practices in accounts payable and payments processing is a plus.
Location is in Santa Ana, Metro Manila, with standard full-time hours. We offer a collaborative work culture, learning opportunities, and competitive compensation for qualified professionals seeking to advance a career in banking and financial services.
Responsibility
- Oversee daily payment operations, ensuring accuracy, timeliness, and compliance with internal controls.
- Process and reconcile vendor payments, supplier invoices, and customer payment entries.
- Validate transactions, input data into ERP/payment systems, and maintain accurate payment records.
- Monitor payment statuses, resolve discrepancies, and coordinate with banks and vendors.
- Prepare daily/weekly/monthly reconciliation reports; support month-end close.
- Maintain documentation for audit readiness and regulatory compliance.
- Provide timely, professional support to internal teams and external clients regarding payment status.
- Identify process improvements and assist with automation initiatives to increase efficiency and accuracy.
Qualification
- Bachelor's degree in accounting, finance, business, or a related field; or equivalent work experience.
- Proven experience in payments processing, reconciliation, accounts payable, or financial operations.
- Working knowledge of payment systems, ERP or accounting software (e.g., SAP, Oracle, QuickBooks) and MS Excel.
- Strong numerical ability, data entry speed, and meticulous attention to detail.
- Excellent written and verbal communication skills; customer service mindset; ability to collaborate across departments.
- Familiarity with internal controls, regulatory requirements, and audit readiness.
- Ability to manage multiple tasks, meet deadlines, and work in a fast-paced environment.
- Problem-solving skills and a proactive, results-oriented attitude.