Job description
Bangun Mitra Jaya is seeking a professional Receptionist to be the first point of contact for visitors and clients in our Jakarta Timur office. This full-time position combines front desk hospitality with essential administrative support, ensuring smooth daily operations and a positive impression of the company.
As the Receptionist, you will handle incoming calls, greet guests, manage inquiries, schedule meetings, and coordinate with multiple departments to ensure timely information flow. You will maintain a clean and organized reception area, manage courier and mail handling, and support basic administrative tasks such as data entry, filing, and document preparation. The role offers a collaborative work environment where attention to detail and a customer-first mindset are valued.
Key responsibilities include answering and routing phone calls, managing visitor sign-in, coordinating conference room bookings, handling basic administrative tasks, maintaining agenda and calendars for executives if needed, and assisting with ad-hoc projects across the office. You will communicate professionally via email and phone, ensuring accuracy and confidentiality of information, and contribute to a welcoming atmosphere for clients and colleagues alike.
Ideal candidates are friendly, professional, and proactive with strong communication skills, basic computer literacy, and the ability to multitask in a dynamic office setting. If you are punctual, reliable, and service-oriented, we encourage you to apply.
Responsibility
- Answer and transfer incoming calls, take messages, and manage the main phone line.
- Greet visitors, verify identities, and issue visitor badges.
- Schedule and coordinate meetings, manage calendars, and book meeting rooms.
- Manage daily front-desk operations, handle mail and courier services.
- Assist with basic administrative tasks such as data entry, filing, and document preparation.
- Maintain a neat reception area and ensure a welcoming environment for staff and guests.
- Collaborate with teams to resolve inquiries and escalate issues as needed.
- Support office processes and ad-hoc projects as assigned.
Qualification
- High school diploma or equivalent; bachelor’s degree in a related field is a plus.
- Proven experience in receptionist or administrative roles is preferred.
- Excellent verbal and written communication skills in English and Indonesian.
- Proficient in MS Office and basic computer literacy; familiarity with office software is a plus.
- Strong organizational and multitasking abilities with keen attention to detail.
- Professional appearance and courteous demeanor with a commitment to customer service.
- Ability to handle confidential information and work under pressure.