Job description
Join Lumina Retail Group as a Retail Sales Associate in the heart of New York City. We blend premium product experiences with exceptional customer service. If you thrive in a fast-paced environment, enjoy helping customers find the perfect product, and want to grow with a forward-thinking brand, this is the role for you.
As a member of our store team, you will be the face of the brand, delivering an elevated shopping experience, and driving sales performance through genuine connection with customers.
What you will do:
- Greet customers warmly and identify needs to deliver tailored recommendations.
- Provide accurate product information and demonstrate features and benefits.
- Process transactions accurately using the POS system and handle returns efficiently.
- Maintain merchandising standards and ensure shelves are stocked and visually appealing.
- Assist in inventory management, stock counts, and loss prevention.
- Build lasting customer relationships to drive loyalty and repeat visits.
What we offer: competitive pay, back-of-house growth opportunities, extensive product training, and a vibrant, inclusive team culture.
Responsibility
- Greet customers warmly and identify needs to deliver tailored recommendations.
- Provide accurate product information and demonstrate features and benefits.
- Process transactions accurately using the POS system and handle returns efficiently.
- Maintain merchandising standards and ensure shelves are stocked and visually appealing.
- Assist in inventory management, stock counts, and loss prevention.
- Build lasting customer relationships to drive loyalty and repeat visits.
Qualification
- 1+ years of retail sales or customer service experience.
- Strong communication and interpersonal skills.
- Ability to work evenings, weekends, and holidays as needed.
- Basic math skills and cash handling accuracy.
- Team-oriented with a proactive, can-do attitude.
- High school diploma or equivalent; associate degree a plus.
- Bilingual in English and Spanish a plus.