Job description
Join our premium retail brand as a Store Manager in Seattle, WA. We empower our teams to deliver exceptional experiences and drive sustainable growth.
As a Store Manager, you will lead operations, champion customer service, and mentor a high-performing team to achieve ambitious goals.
You will collaborate with merchandising, marketing, and training teams to ensure our store reflects the brand's standards and delivers a memorable shopping journey.
We offer competitive compensation, comprehensive benefits, and a culture built on trust, growth, and excellence.
Responsibility
- Lead daily store operations, guest experience, and visual merchandising to reflect brand standards.
- Coach and develop a team of sales associates to achieve sales targets and deliver outstanding service.
- Manage inventory, receiving, stock replenishment, and shrink reduction through loss prevention best practices.
- Analyze sales data and KPI metrics to inform staffing, scheduling, and merchandising decisions.
- Oversee visual merchandising, planograms, and in-store promotions to maximize revenue.
- Coordinate store campaigns, training sessions, and onboarding for new hires.
- Ensure compliance with company policies, safety regulations, and security procedures.
- Foster a customer-centric culture, resolving escalated queries with empathy and efficiency.
Qualification
- 3+ years retail management or store leadership experience in a fast-paced environment.
- Proven track record of meeting/exceeding sales targets and delivering exceptional customer service.
- Strong leadership, communication, and coaching skills with the ability to motivate a diverse team.
- Experience with POS systems, inventory control, and loss prevention processes.
- Solid understanding of merchandising, store presentation, and brand standards.
- Data-driven mindset with ability to analyze performance metrics and adjust strategies.
- Flexibility to work weekends, evenings, and holidays as needed; ability to manage a multi-schedule team.
- High school diploma; bachelor’s degree in business or related field preferred.