Job description
Join Aurora Retail Group, a premium multi-brand retailer delivering exceptional customer experiences. We are seeking a results-driven Retail Store Manager to lead our flagship store in New York City. You will oversee daily operations, drive sales, coach a high-performing team, and ensure flawless execution of visual merchandising standards.
As the Store Manager, you will be the face of the brand for our customers and a mentor for your team. You’ll partner with regional leadership to execute promotions, optimize staffing, and maintain an inviting, safe, and compliant store environment.
Why Aurora? We blend luxury aesthetics with fast-moving retail strategies, offering continuous development, competitive compensation, and a culture that values initiative, integrity, and teamwork.
Responsibility
- Lead daily store operations to deliver exceptional customer service and store standards.
- Drive sales performance through coaching, performance management, and data-driven action plans.
- Oversee inventory management, merchandising execution, and loss prevention programs.
- Recruit, train, and develop a high-performing team focused on service excellence.
- Analyze sales metrics, prepare weekly reports, and implement improvement initiatives.
- Coordinate with regional partners on promotions, events, and visual merchandising guidelines.
- Ensure compliance with company policies, safety standards, and loss prevention procedures.
Qualification
- 3+ years of retail store management or supervisor experience in fashion or lifestyle brands.
- Proven track record of meeting or exceeding sales targets and delivering outstanding customer service.
- Strong leadership, communication, and coaching skills.
- Experience with POS systems, inventory management, and retail software.
- Ability to work a flexible schedule, including weekends and holidays.
- Bachelor’s degree preferred or equivalent retail experience.
- Analytical mindset with ability to interpret performance data and translate into actions.