Job description
Join Aurora Retail Group as a Store Manager in Seattle, overseeing operations, sales performance, and customer experience across the flagship store.
We seek a customer-obsessed leader who can drive revenue, optimize processes, and mentor a 20+ person team.
This role blends strategic leadership with hands-on store floor presence to deliver a best-in-class shopping experience.
Responsibility
- Lead daily store operations, opening/closing procedures, safety compliance, and loss prevention.
- Drive sales targets, optimize conversion, and implement merchandising strategies to grow revenue.
- Recruit, coach, and develop a high-performing team; schedule and performance management.
- Deliver exceptional customer service, resolve escalated issues, and maintain customer satisfaction metrics.
- Monitor inventory, shrinkage, and supplier relationships; conduct regular audits.
- Analyze sales data and trends; translate insights into action plans and store initiatives.
- Ensure visual merchandising standards and compelling in-store experiences aligned with brand guidelines.
Qualification
- Bachelor's degree preferred or equivalent experience in retail, business, or related field.
- Minimum 5 years in retail with at least 2 years in a supervisory/managerial role.
- Proven track record of achieving sales targets in a fast-paced environment.
- Excellent communication, leadership, and customer service skills.
- Proficiency with POS systems, inventory management, and basic retail analytics.
- Strong problem-solving, organization, and time-management abilities.
- Ability to adapt to evolving customer needs and seasonal demands; flexible schedule.