Job description
Join Aurora Retail Group, a premier fashion and lifestyle retailer with a network of flagship stores across the United States. We’re seeking a results-driven Retail Store Manager to lead a high-performing team in our New York flagship. The ideal candidate thrives in a fast-paced environment, embodies hospitality, and is passionate about elevating guest experiences through meticulous operations and inspiring leadership. In this role, you will own the store's daily performance, coach and develop staff, and ensure that merchandising, loss prevention, and operational standards exceed expectations. We offer competitive compensation, comprehensive benefits, and opportunities for career growth within a dynamic, customer-first brand.
Responsibility
- Lead day-to-day store operations to deliver exceptional guest experiences and achieve sales targets.
- Coach, motivate, and develop a diverse team, conducting regular performance feedback and training.
- Oversee visual merchandising and product placement to maximize brand story and conversion.
- Manage inventory processes, stock replenishment, and shrinkage control with accuracy.
- Analyze daily and weekly sales data to inform staffing, promotions, and store initiatives.
- Ensure flawless store standards, health and safety compliance, and loss prevention practices.
- Collaborate with regional managers on promotions, events, and new product launches.
- Deliver best-in-class guest service, resolve escalations, and foster repeat business.
Qualification
- Minimum 3 years of retail management experience, preferably in fashion or lifestyle sectors.
- Proven leadership skills with the ability to inspire, coach, and develop a team.
- Strong communication and interpersonal abilities with a guest-centric mindset.
- Experience with POS systems, inventory management, and retail analytics.
- Track record of meeting or exceeding sales targets and delivering operational excellence.
- Ability to manage staff scheduling, payroll, and store priorities in a fast-paced setting.
- Bachelor's degree preferred or equivalent retail experience.
- Flexibility to work evenings, weekends, and holidays as required.