Job description
BrightLine Retail Co. is a premium fashion and lifestyle retailer known for exceptional customer experiences. We are seeking a results-driven Retail Store Manager in New York, NY to lead a dynamic team and drive store performance.
In this role you will combine leadership, merchandising excellence, and data-driven decision making to deliver growth, optimize operations, and uphold brand standards.
Responsibility
- Lead daily store operations and ensure exceptional customer service while upholding brand standards.
- Drive sales and profitability by optimizing merchandising, pricing, and promotional execution.
- Recruit, train, and develop a high-performing sales team focused on delivering memorable experiences.
- Monitor inventory levels, execute accurate stock counts, and coordinate visual merchandising.
- Analyze sales data and KPIs to identify opportunities and implement actionable plans.
- Enforce loss prevention procedures and maintain store safety and compliance.
- Collaborate with regional leadership on campaigns, assortments, and seasonal initiatives.
Qualification
- At least 3 years of retail management or supervisory experience in a fast-paced environment.
- Proven track record of achieving sales targets and coaching teams to peak performance.
- Strong leadership, communication, and customer service skills.
- Proficiency with POS systems, inventory management, and basic MS Excel.
- Ability to work a flexible schedule including weekends, evenings, and holidays.
- Bachelor's degree preferred; equivalent retail management experience considered.
- Knowledge of luxury fashion, trends, and visual merchandising.