Job description
Join Manulife as a Sales Bancassurance Advisor in Gorontalo and help families secure their financial future through trusted insurance and investment solutions. In this role you will partner with local bank branches to serve existing bank customers while expanding Manulife's bancassurance portfolio. You will be equipped with a laptop and receive comprehensive training online and offline before joining the partner branches. You will be responsible for following up on existing bank customers, identifying needs, presenting appropriate insurance products, and delivering a high-quality, consultative customer experience.
As a Sales Bancassurance Advisor, you will benefit from a structured onboarding program, continuous coaching, and clear paths for career progression within a global life insurer. You will work closely with bank partners to understand customers' financial goals, explain product features, provide quotes, and guide clients through the purchase and policy issuance process. This role requires strong communication, a customer-centric approach, and the ability to manage multiple client conversations across channels. We emphasize integrity, regulatory compliance, and a proactive sales mindset to deliver real value to customers.
We offer a collaborative work environment, competitive compensation, performance incentives, and ongoing training opportunities to keep you ahead in the bancassurance space. If you are motivated to help customers protect their families and grow their financial well-being, this is the right place to start or accelerate your career in bancassurance with Manulife.
Responsibility
- Develop and execute bancassurance sales strategies in Gorontalo in collaboration with partner banks.
- Build and maintain strong relationships with existing bank customers; identify needs and cross-sell appropriate products.
- Provide accurate product explanations, quotes, and proposals; ensure compliant and transparent processes.
- Achieve monthly sales targets for bancassurance products, including protection, investment-linked plans, and savings solutions.
- Use CRM tools to track leads, opportunities, and customer interactions; maintain up-to-date records.
- Deliver high-quality customer service, including timely follow-ups, policy issuance, and claims assistance.
- Collaborate with bank branches to host seminars or workshops to educate customers about bancassurance.
- Participate in ongoing training and self-improvement to maintain product knowledge and sales skills.
Qualification
- S1/Sarjana degree or equivalent; fresh graduates welcome for certain programs; relevant background in finance, economics, or sales preferred.
- Proven sales or customer-facing experience; insurance or financial services experience is a plus.
- Strong communication, presentation, and interpersonal skills in Indonesian; English is a plus.
- Ability to work independently and as part of a team; willing to travel to partner branches within Gorontalo.
- Proficiency with laptops/computers; comfortable using CRM software and MS Office.
- High integrity and regulatory compliance mindset; results-driven and customer-centric.
- Self-motivated with a positive attitude and strong problem-solving abilities.
- License to sell insurance (if required by local regulations) or willingness to obtain upon hire.