Job description
Join Search Personnel as a Sales Engineer focused on account management in Singapore's West Region. You will act as a trusted advisor to a growing portfolio of customers, managing relationships across the full sales cycle—from initial discovery and solution design to tender submission and project delivery. This role blends technical understanding with business acumen to help clients optimize their mechanical, electrical, and mechatronics systems while delivering value through tailored solutions.
In this position you will collaborate with cross-functional teams, including product specialists, project managers, and procurement to coordinate quotations, proposals, and tenders. You will be responsible for driving customer success, maintaining robust contract terms, and ensuring timely project execution. A Diploma in Mechanical, Electrical, or Mechatronics and at least two years of relevant industry experience are preferred, though candidates with equivalent practical knowledge will also be considered.
We offer a dynamic, growth-oriented environment with ongoing training and development opportunities, a competitive salary, and the chance to build long-lasting relationships with clients across diverse industries. If you are motivated by solving complex technical challenges and delivering outcomes that matter, this role is for you.
Key responsibilities include managing a portfolio of accounts, leading tender processes, coordinating with vendors and internal teams, and delivering projects on time and within budget. You will also forecast revenue, maintain accurate CRM records, and communicate value-driven solutions to stakeholders at all levels.
Responsibility
- Manage a portfolio of accounts in the West Region, building strong client relationships and driving sustainable revenue growth.
- Lead end-to-end tender processes, including requirements gathering, solution design, pricing, and timely submission.
- Coordinate with vendors, product specialists, and project teams to develop tailored proposals and negotiate terms.
- Oversee project delivery from kickoff to completion, tracking milestones, budgets, risks, and quality outcomes.
- Prepare compelling technical and commercial proposals; present to clients and secure contracts with favorable terms.
- Maintain regular client communications, conduct business reviews, and identify opportunities for expansion.
- Maintain accurate CRM records, forecast pipeline, and provide transparent reports to leadership.
- Stay informed on industry trends and product capabilities to deliver value-added recommendations.
Qualification
- Diploma in Mechanical, Electrical, or Mechatronics Engineering or related field.
- Minimum 2 years of experience in sales engineering, account management, or related roles.
- Strong understanding of mechanical and electrical systems and tender/proposal processes.
- Ability to read technical drawings and specifications; comfortable interpreting customer needs into solutions.
- Excellent communication, negotiation, and presentation skills.
- Proven ability to work cross-functionally and collaborate with internal teams.
- Proficiency with CRM software (e.g., Salesforce, HubSpot) and MS Office; data-driven with forecasting ability.
- Willingness to travel to client sites as needed and maintain a customer-first mindset.