Job description
Join Prima Tunggal Mandiri, a leading retailer in Indonesia, as a Sales Officer in Sidoarjo, East Java. This role offers a dynamic environment where you can grow your retail career while earning a competitive salary and attractive incentives.
As a key member of our store team, you will engage with customers, drive sales, and deliver exceptional service that builds loyalty. You will present products, explain features, tailor recommendations to shopper needs, and guide customers to the right solutions, while maintaining store standards and a positive shopping experience.
We offer a competitive monthly salary range of Rp 4,922,387 to Rp 5,402,387, plus incentives, performance-based rewards, and opportunities for career development within a fast-growing retail network in Indonesia. Prima Tunggal Mandiri supports your growth with practical training, mentorship, and clear paths to advancement into senior sales, merchandising, or store leadership roles.
Working with us means joining a team that values integrity, customer focus, teamwork, and a proactive mindset. You'll interact with a diverse customer base across Sidoarjo and nearby communities, contributing to great customer outcomes and measurable business results. If you are energized by a fast-paced retail environment and passionate about helping people find the right products, this is your ideal next step.
Ready to take the next step in your retail career? Apply now and become part of a trusted Indonesian retailer known for quality products, strong community presence, and rewarding incentives for high performers.
Responsibility
- Drive store sales and achieve monthly targets through proactive customer engagement and upselling.
- Deliver outstanding customer service, understand shopper needs, provide product recommendations, and resolve issues.
- Maintain attractive, compliant merchandising and accurate pricing across shelves and displays.
- Operate the POS system, process transactions, handle cash and refunds with accuracy.
- Build lasting customer relationships, manage loyalty programs, and follow up for repeat business.
- Monitor stock levels, assist with inventory checks, and collaborate with the team to replenish stock.
- Support promotional campaigns and store events, communicating offers clearly to customers.
Qualification
- Minimum high school diploma or equivalent; additional sales or retail training is a plus.
- 1-2 years of retail sales or customer service experience; fresh graduates considered for trainee roles.
- Excellent communication and interpersonal skills in Indonesian; English is a plus.
- Strong customer focus with the ability to listen, empathize, and resolve issues.
- Basic numeracy and comfort with POS systems and cash handling.
- Ability to work in a fast-paced retail environment; flexible schedule, including weekends and holidays.
- Team player with proactive attitude, reliability, and good organizational skills.