Job description
Join Cass Motors, a reputable automotive retailer in Setapak, Kuala Lumpur, as a Sales Supervisor. We are seeking an energetic professional with proven sales experience in automotive, motorcycle, or retail environments. The ideal candidate demonstrates strong closing skills, a track record of real-world success, and the ability to lead and develop a high-performing sales team.
As a Sales Supervisor, you will drive revenue by guiding our sales associates, mentoring new hires, and building lasting relationships with customers. You will work closely with showroom operations, service teams, and marketing to optimize the customer journey from greeting to close. You will be responsible for achieving monthly targets, maintaining product knowledge, and ensuring a professional, customer-focused experience that reflects Cass Motors' standards.
We offer a competitive salary range of RM 3,000 to RM 4,500 per month plus performance-based incentives, opportunities for growth, and a collaborative team environment. If you are ambitious, accountable, and ready to take the next step in your automotive sales career, we would like to hear from you.
Responsibility
- Lead and motivate the sales team to consistently achieve and exceed monthly targets.
- Develop and implement effective sales strategies for vehicles and related products.
- Build and maintain strong relationships with customers; manage the end-to-end sales process including closing deals.
- Coach, train, and onboard new sales staff; conduct regular performance reviews.
- Monitor sales metrics, prepare reports, and provide data-driven recommendations to management.
- Collaborate with marketing, service, and inventory teams to optimize showroom performance and product availability.
- Ensure adherence to company policies, ethical standards, and compliance with local regulations.
- Manage customer complaints professionally and ensure high levels of customer satisfaction.
Qualification
- Proven sales experience in automotive, motorcycle, or retail; 2+ years in a supervisory or lead role preferred.
- Strong closing skills with a demonstrated track record of achieving targets.
- Leadership and team management abilities; capable of coaching and developing staff.
- Excellent communication, negotiation, and interpersonal skills.
- Customer-focused with a results-oriented mindset; able to work under pressure.
- Proficiency with CRM systems and basic sales analytics; able to interpret data to improve performance.
- Diploma or degree in business, marketing, or a related field preferred.