Job description
Join our prestigious jewellery store in Ipoh. D.S JEWELLERS is seeking a proactive and customer-focused Salesperson / Clerk to deliver exceptional service and support our luxury jewellery brand. This full-time opportunity combines a competitive salary with generous commission, and offers clear pathways for career growth within a respected retail environment.
In this role, you will greet customers, listen to their needs, and guide them through our curated collection of rings, necklaces, bracelets, watches and accessories. You will demonstrate in-depth product knowledge on metals, gemstones and workmanship, explain care and warranty options, and help customers make confident, informed decisions. Your friendly, professional approach will enhance the shopping experience and drive sales while maintaining the highest standards of integrity and confidentiality.
We value reliability, attention to detail and the ability to work as part of a team. The successful candidate will be comfortable processing transactions, handling payments securely at the POS, and keeping precise records. You will also contribute to store merchandising, stock management and visual displays to attract customers and maximize turnover.
If you are passionate about jewellery, enjoy building relationships with customers, and are motivated by targets and growth opportunities, we want to hear from you. D.S JEWELLERS offers a supportive environment, ongoing training, and a rewarding commission structure that recognizes your contribution.
Responsibility
- Greet customers, assess needs, and provide expert jewellery recommendations
- Demonstrate in-depth product knowledge on metals, gemstones, sizing and warranty options
- Upsell and promote accessories to meet or exceed monthly sales targets
- Process sales transactions accurately using the store POS system and handle cash and card payments
- Maintain exemplary store presentation, merchandising, and stock replenishment
- Provide outstanding after-sales service with repairs, resizing coordination and warranty support
- Build lasting customer relationships, update loyalty profiles, and follow up to encourage repeat business
Qualification
- Minimum secondary education; previous jewellery or luxury retail experience preferred
- Excellent communication, interpersonal and customer service skills
- Strong numeracy and basic financial handling; comfortable with POS systems
- Professional appearance and positive attitude; reliable and trustworthy
- Ability to work a flexible schedule including weekends and holidays
- Team player with attention to detail and accuracy
- Fluent in local language; English proficiency is a plus