Job description
Join ApexGuard Security Solutions, a premier provider of comprehensive security services for corporate campuses, events, and high-risk facilities. We are seeking a proactive Security Services Manager to lead client engagements, design robust security programs, and manage a team of frontline professionals.
In this role, you will partner with clients to reduce risk, ensure regulatory compliance, and deliver exceptional service through data-driven operations, cutting-edge technology, and meticulous incident response.
Responsibility
- Lead and grow a high-performance security operations team, including scheduling, training, and performance coaching.
- Develop and implement comprehensive security programs, access control strategies, and incident response plans.
- Conduct risk assessments, threat monitoring, and vulnerability management for client sites.
- Coordinate with clients, law enforcement, and emergency responders during incidents and drills.
- Oversee security technology stack (CCTV, access control, intruder alarms, and incident management systems).
- Ensure compliance with relevant laws, standards (e.g., local regulations, privacy guidelines), and contractual SLAs.
- Produce regular executive-level reports and after-action reviews with actionable insights.
- Drive business development by identifying service improvements and upsell opportunities while maintaining client satisfaction.
Qualification
- Bachelor’s degree in Security Management, Criminology, or related field (MBA/MS preferred).
- 5+ years of security operations, risk management, or corporate protection experience.
- Proven leadership and project management skills; able to manage multiple sites and teams.
- Industry certifications (CPP, PSP, CISSP, or equivalent) are highly valued.
- Strong knowledge of access control systems, CCTV, alarms, and incident management software.
- Excellent communication and client-facing skills; ability to translate risk into clear actions.
- Ability to respond to high-stress incidents and work flexible hours on-call as needed.