Job description
Join a fast-moving, top-tier organization to lead crisis management and resilience initiatives across global operations. You will architect incident response, lead crisis communications, and coordinate with executive leadership during high-stakes events.
Key focus areas include incident command, business continuity planning, risk assessment, stakeholder engagement, and post-incident recovery. This role suits seasoned professionals who excel under pressure and drive measurable outcomes.
Responsibility
- Lead the development and execution of incident response plans and crisis management playbooks across regions.
- Coordinate cross-functional crisis communications to protect reputation and inform stakeholders.
- Oversee business continuity and recovery planning, including conducting exercises and drills.
- Perform risk assessments to identify vulnerabilities and develop mitigation strategies.
- Serve as the command center lead during incidents, ensuring rapid decision-making and resource alignment.
- Collaborate with legal, compliance, IT, and operations to ensure compliant, timely responses.
- Build and mentor a high-performing crisis management team and maintain relationships with external partners.
Qualification
- Minimum 7-10 years in crisis management, emergency operations, or incident response in complex organizations.
- Experience leading incident command systems and coordinating with executive leadership.
- Strong written and verbal communications, with experience in crisis communications and media liaison.
- Proficiency in business continuity planning, risk assessment, and recovery strategies.
- Certifications such as CMP, CSM, CEM or equivalent preferred.
- Bachelor's degree in Risk Management, Communications, Public Safety, or related field; Master's preferred.
- Ability to perform under pressure, manage multiple priorities, and engage diverse stakeholders globally.