Job description
Join Peak HR Solutions, a premium human resources partner that helps mid-sized businesses scale people programs with precision and care. We are seeking a Senior Human Resources Generalist to serve as a strategic partner to our client organizations and internal teams in New York City. This role blends hands-on HR operations with thoughtful program design, policy implementation, and employee relations.
In this role, you will own core HR processes, ensure regulatory compliance, and drive initiatives that improve engagement, culture, and performance. The ideal candidate is data-driven, communicates clearly, and thrives in a fast-paced environment.
Responsibility
- Lead end-to-end HR operations for multiple client groups, including onboarding, offboarding, benefits administration, and payroll coordination.
- Design and implement people programs that support engagement, retention, and performance management.
- Provide expert guidance on employee relations, investigations, and conflict resolution with a focus on fair, consistent outcomes.
- Partner with leadership to develop workforce planning, talent development, and succession strategies.
- Ensure compliance with federal, state, and local employment laws and company policies; maintain and audit HR records.
- Collaborate with Payroll, Benefits, and IT to streamline HR processes and improve service delivery.
- Analyze HR metrics to drive data-informed decisions and report to senior leadership.
- Support and coach managers on performance management, coaching, and progressive discipline.
Qualification
- Bachelor’s degree in Human Resources, Business, or a related field; SHRM-CP/PHR or equivalent preferred.
- 5+ years of progressive HR generalist experience, ideally in a client-facing or consulting environment.
- Strong knowledge of employment laws and compliance, with experience handling investigations and employee relations.
- Proven ability to design and implement HR programs, policies, and process improvements.
- Excellent communication, organization, and project management skills with a consultative approach.
- Proficient in HRIS and ATS systems; experience with payroll coordination and benefits administration.
- Demonstrated analytical thinking with the ability to translate data into actionable insights.
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.