Job description
GlobalLink Logistics is seeking a results-driven Senior Logistics Operations Specialist to join our Atlanta team. This role leads end-to-end logistics operations, drives efficiency, and ensures a superior customer experience across inbound and outbound flows.
You will collaborate with warehousing, transportation, procurement, and customer service to optimize routes, improve service levels, and reduce total landed costs. We offer a competitive compensation package, robust career growth, and a culture tuned for performance and innovation.
What you’ll do:
- Oversee daily inbound and outbound logistics operations, ensuring on-time delivery and optimized routing.
- Manage carrier relationships, negotiate rates, monitor performance, and resolve service issues.
- Develop and implement inventory control processes to minimize shrinkage and stock inaccuracies.
- Monitor KPI dashboards (OTD, order accuracy, dock-to-stock time) and report trends to leadership.
- Collaborate with warehousing, procurement, and customer service to streamline supply chain processes.
- Lead continuous improvement initiatives using Lean/Six Sigma methodologies to reduce costs and cycle times.
- Ensure compliance with safety, regulatory, and quality standards across all logistics activities.
Responsibility
- Oversee daily inbound and outbound logistics operations, ensuring on-time delivery and optimized routing.
- Manage carrier relationships, negotiate rates, monitor performance, and resolve service issues.
- Develop and implement inventory control processes to minimize shrinkage and stock inaccuracies.
- Monitor KPI dashboards (OTD, order accuracy, dock-to-stock time) and report trends to leadership.
- Collaborate with warehousing, procurement, and customer service to streamline supply chain processes.
- Lead continuous improvement initiatives using Lean/Six Sigma methodologies to reduce costs and cycle times.
- Ensure compliance with safety, regulatory, and quality standards across all logistics activities.
Qualification
- Bachelor's degree in Logistics, Supply Chain, Business, or related field; or equivalent professional experience.
- 5+ years in logistics/operations, preferably in 3PL, manufacturing, or e-commerce environments.
- Strong knowledge of ERP/WMS systems (e.g., SAP, Oracle NetSuite) and advanced Excel skills.
- Excellent vendor management, negotiation, and carrier sourcing abilities.
- Data-driven mindset with proven ability to analyze metrics and drive improvements.
- Exceptional communication, cross-functional collaboration, and problem-solving skills.
- Lean Six Sigma or PMP certification is a plus.