Job description
Join NorthBridge Logistics, a leading provider of end-to-end supply chain solutions, as a Logistics Operations Specialist in Chicago. You will orchestrate daily inbound and outbound movements, collaborate with warehouses, carriers, and customers, and leverage data-driven insights to boost efficiency and service levels. This role offers a clear path to leadership, competitive compensation, and a dynamic, inclusive culture.
At NorthBridge, we value initiative, integrity, and impact. If you excel at problem solving, thrive in a fast-paced environment, and have a track record of delivering on-time, accurate shipments, we'd love to hear from you.
Responsibility
- Oversee daily inbound and outbound logistics operations, ensuring on-time and accurate deliveries.
- Coordinate with warehouses, carriers, and vendors to optimize routes and load planning.
- Monitor key performance indicators (OTIF, on-time delivery, freight cost, order accuracy) and implement improvement plans.
- Lead cross-functional collaboration with sales, customer service, and finance to resolve shipment issues and optimize cost-to-serve.
- Maintain and optimize WMS/TMS configurations, data quality, and standard operating procedures.
- Identify, analyze, and implement process improvements to reduce cycle times and manual touch points.
- Prepare weekly and monthly logistics performance dashboards for leadership.
Qualification
- Bachelor's degree in supply chain, logistics, operations, or a related field.
- 3+ years of hands-on logistics or supply chain experience, with exposure to warehousing, transportation, and distribution.
- Strong knowledge of WMS and TMS; experience with SAP, Oracle, or similar ERP systems a plus.
- Proficient in data analysis and Excel; familiarity with SQL or data visualization tools is a plus.
- Excellent communication, negotiation, and stakeholder management skills.
- Ability to thrive in a fast-paced environment, manage multiple priorities, and adapt to changing demands.
- Detail-oriented problem solver with a mindset for continuous improvement.
- Authorization to work in the United States.