Job description
Join NorthBridge Property Management, a premium full-service firm overseeing a diverse portfolio of residential and mixed-use properties in Austin, Texas. We are seeking a proactive and strategic Senior Property Manager to optimize operations, maximize occupancy, and elevate tenant satisfaction.
In this role you will lead property operations, coordinate with leasing, maintenance, and vendors, implement preventative maintenance plans, and ensure compliance with local regulations. You will report to the Regional Manager and play a key role in shaping asset performance and service excellence across our portfolio.
Responsibility
- Oversee daily property operations for a multi-property portfolio, ensuring high occupancy, timely rent collection, and strong financial performance.
- Develop and execute preventive maintenance programs, manage capital projects, and monitor vendor performance against service level agreements.
- Lead leasing activities, including market-based pricing, screenings, renewals, and coordinated move-ins/outs with the leasing team.
- Manage tenant relations, address inquiries and complaints promptly, and foster a safe, welcoming community.
- Prepare and manage annual budgets, variance analysis, cash flow projections, and owner reporting.
- Ensure compliance with all applicable laws, safety standards, and insurance requirements; implement risk management measures.
- Collaborate with property owners and senior leadership to implement strategic initiatives and optimize portfolio performance.
Qualification
- Bachelor's degree in real estate, business, or a related field; or equivalent industry experience.
- 5+ years of progressive property management experience, including multi-family or residential portfolios.
- Proficiency with property management software (Yardi, AppFolio, Entrata) and MS Office suite.
- Strong financial acumen with budgeting, forecasting, and rent optimization capabilities.
- Excellent communication, leadership, and vendor management skills.
- In-depth knowledge of local Austin housing regulations and fair housing laws.
- Professional certifications such as CPM or CAM are a plus.