Job description
OceanBridge Logistics is seeking a results-driven Shipping Operations Manager to lead end-to-end shipping activities across multiple regions from our Singapore hub. You will partner with carriers, freight forwarders, and internal teams to ensure on-time delivery, cost efficiency, and regulatory compliance.
In this role you will own global shipment planning, carrier negotiations, performance analytics, and continuous improvement initiatives that unlock scalable growth.
Responsibility
- Lead end-to-end shipping operations for orders across SEA, APAC, and Europe, ensuring on-time delivery and cost efficiency.
- Negotiate rates, terms, and service levels with carriers and freight forwarders; optimize carrier mix.
- Develop and monitor KPIs (on-time rate, transit times, cost per shipment, compliance) and implement data-driven improvements.
- Oversee import/export compliance, Incoterms, customs clearance, and border documentation.
- Collaborate with procurement, warehouses, and customer service to streamline logistics processes and resolve bottlenecks.
- Drive process improvements through ERP optimization, automation, and analytics to scale operations.
- Manage and mentor a team of shipping coordinators; set priorities, provide coaching, and succession planning.
- Develop risk mitigation plans and incident response for disruptions (port delays, weather, etc.).
Qualification
- Bachelor’s degree in supply chain, logistics, international business, or a related field.
- 5+ years in shipping/logistics with global operations exposure.
- Proven track record in carrier negotiations and cost optimization.
- Strong knowledge of Incoterms, customs compliance, and regulatory requirements across multiple regions.
- Proficiency with ERP systems (SAP/Oracle) and advanced Excel; data analytics skills.
- Excellent leadership, communication, and stakeholder management abilities.
- Ability to thrive in a fast-paced, cross-cultural environment; willingness to travel if needed.