Job description
Join Harborline Global Logistics, a premier partner for global trade. We are looking for a detail-oriented Shipping Operations Specialist to manage end-to-end shipping processes for a diverse portfolio of clients. You will coordinate with carriers, brokers, and warehouses to optimize transit times, reduce costs, and ensure compliant documentation.
In this role, you will partner with cross-functional teams to guarantee accurate, on-time delivery while maintaining the highest standards of compliance and customer service.
Responsibility
- Manage end-to-end domestic and international shipping operations from order release to final delivery.
- Coordinate with carriers, freight forwarders, and warehouses to book capacity and optimize routes.
- Prepare and verify export/import documentation (commercial invoices, packing lists, bills of lading, AES/EDI filings).
- Monitor shipments for on-time performance, proactively resolve delays, and update stakeholders.
- Ensure compliance with Incoterms, trade regulations, and company policies; manage harmonized system (HS) codes and duty/tax planning.
- Negotiate rates with carriers, analyze cost-to-serve, and implement cost-saving initiatives.
- Lead system updates in ERP systems (SAP/Oracle) and maintain accurate shipment data and KPIs.
- Build and maintain strong relationships with customers and suppliers.
Qualification
- Bachelor's degree in supply chain, logistics, business, or a related field; or equivalent professional experience.
- 3-5 years of shipping or freight-forwarding experience, including international shipments.
- Solid knowledge of Incoterms, export/import compliance, and customs documentation.
- Proficiency with ERP systems (SAP, Oracle, or similar) and advanced Excel skills (pivot tables, vlookups).
- Strong communication, negotiation, and problem-solving abilities.
- Ability to manage multiple shipments under tight deadlines and work effectively in a fast-paced environment.
- Detail-oriented with strong data accuracy and a continuous improvement mindset.