Job description
Join Sunrise Community Services, a mission-driven nonprofit dedicated to empowering families and individuals in need. The Social Services Case Manager will assess client needs, coordinate support services, and advocate for access to housing, healthcare, education, and financial stability.
We offer a collaborative work culture, ongoing professional development, and a competitive compensation package. This role provides meaningful work and opportunities to create lasting community impact.
Responsibility
- Conduct comprehensive client assessments to determine social service needs and eligibility.
- Develop individualized, strength-based care plans and coordinate services with community partners.
- Provide crisis intervention, de-escalation, and ongoing risk assessment as needed.
- Advocate for clients to access housing, food assistance, healthcare, childcare, and educational resources.
- Document interactions, services provided, and client progress in the electronic case management system.
- Collaborate with multidisciplinary teams to ensure seamless service delivery and follow-up.
- Monitor outcomes, adjust plans, and report metrics to program leadership.
Qualification
- Bachelor's degree in Social Work, Psychology, Sociology, or a related field; MSW preferred.
- Minimum 2 years of direct service or case management experience in social services.
- Strong knowledge of local community resources and eligibility requirements.
- Excellent written and verbal communication, advocacy, and active listening skills.
- Ability to work with diverse populations and apply trauma-informed, culturally responsive practices.
- Proficiency with electronic case management systems and ability to maintain confidentiality and sensitive data.
- Valid driver's license and reliable transportation for occasional field visits (where required).