Job description
BrightPath Community Services is seeking a compassionate and detail-oriented Case Manager to join our dynamic team in Austin. In this role, you will conduct client assessments, develop individualized service plans, coordinate community resources, and monitor progress to promote stability and self-sufficiency for individuals and families facing critical life challenges.
We value equity, respect, and client empowerment. The ideal candidate has a background in social work, counseling, or psychology, excellent communication skills, and a demonstrated ability to collaborate with cross-functional teams and external partners.
Benefits include comprehensive health coverage, retirement plans, generous paid time off, and ongoing professional development opportunities.
Responsibility
- Perform thorough psychosocial assessments to identify needs, strengths, and barriers.
- Develop and implement individualized service plans in collaboration with clients and families.
- Coordinate housing, financial assistance, childcare, healthcare, and transportation resources.
- Provide crisis intervention, de-escalation, and safety planning as needed.
- Document case notes accurately and maintain compliance with program policies and regulatory requirements.
- Advocate for clients with partners, schools, healthcare providers, and social service agencies.
- Monitor outcomes, review progress, and adjust plans to promote stability and independence.
Qualification
- Bachelor’s degree in Social Work, Psychology, Sociology, or a related field; MSW preferred.
- 1-3 years of case management or direct-service experience in social services or non-profit settings.
- Knowledge of community resources, housing, benefits programs, and healthcare navigation in the Austin area.
- Strong assessment, planning, and organizational skills with attention to detail.
- Excellent written and verbal communication; ability to build rapport with diverse clients.
- Proficiency with case management software and data entry; strong documentation habits.
- Commitment to equity, trauma-informed practice, and client empowerment.