Job description
Join CommunityCare Alliance as a Social Services Case Manager in Portland, where you will empower clients by connecting them with vital resources, advocating for services, and creating person-centered service plans. This role requires strong communication, cultural humility, and a commitment to equity.
You will work with families, adults, and youth to assess needs, coordinate with housing, employment, health, and social supports, monitor progress, and ensure service quality in a fast-paced, community-centered environment.
We offer competitive compensation, ongoing professional development, and a mission-driven culture that values impact, integrity, and collaboration.
Responsibility
- Conduct comprehensive assessments to determine clients' needs and strengths.
- Develop and implement individualized service plans with measurable goals.
- Coordinate access to housing, healthcare, counseling, employment services, and financial assistance.
- Provide advocacy and supported referrals, including crisis intervention when needed.
- Monitor progress, document outcomes, and maintain accurate EMR records.
- Collaborate with multidisciplinary teams, social workers, and community partners.
- Ensure compliance with policy, funding requirements, and ethical standards.
- Support clients in navigating benefits programs and community resources.
Qualification
- Bachelor’s degree in Social Work, Psychology, Sociology, or a related field; Master’s preferred.
- Minimum 2 years of case management or direct-service experience in social services.
- Strong knowledge of community resources, housing programs, benefits, and mental health services.
- Excellent communication, counseling, crisis intervention, and de-escalation skills.
- Proficiency in documenting on EMR systems and maintaining client confidentiality.
- Cultural competency and a demonstrated commitment to equity and inclusion.
- Ability to work collaboratively within a team and manage competing priorities.
- Valid driver's license and reliable transportation (if fieldwork is required).