Job description
BrightPath Community Services is a mission-driven nonprofit dedicated to empowering individuals and families through compassionate, comprehensive support. We are seeking a dedicated Social Services Case Manager to join our Chicago team and help clients access essential resources, stabilize housing, and build lasting outcomes. This is a full time role with competitive pay, generous benefits, and opportunities for professional growth.
As a Case Manager you will assess client needs, develop service plans, connect clients to community resources, and advocate on their behalf with housing authorities, public benefits, and healthcare providers. You will collaborate with a multidisciplinary team to ensure services are client centered, culturally competent, and trauma informed.
Responsibility
- Coordinate comprehensive case management for a diverse client population including intake, assessment, and ongoing planning.
- Develop individualized service plans with measurable goals and timelines.
- Connect clients to housing assistance, benefits, healthcare, education, and employment resources.
- Advocate on behalf of clients with community agencies and service providers.
- Monitor progress, re-evaluate needs, and adjust plans to ensure outcomes.
- Support crisis intervention and safety planning as needed.
- Maintain accurate documentation and compliant reporting in line with policies and privacy standards.
- Collaborate with clinicians, social workers, and community partners to deliver holistic support.
Qualification
- Bachelor degree in social work, psychology, sociology, or a related field; MSW preferred.
- Minimum 2 years of relevant experience in social services or case management.
- Strong knowledge of community resources, benefits programs, and housing systems.
- Excellent communication, empathy, and crisis intervention skills.
- Ability to manage competing priorities and work independently as well as in a team.
- Proficiency with case management software and data entry.
- Fluency in Spanish is a plus; willingness to work with diverse populations.
- Commitment to trauma-informed, client-centered practice and ethical standards.