Job description
We are looking for a dedicated Social Services Coordinator to join our mission-driven team at Harborview Community Services. You will work directly with clients, families, and community partners to connect individuals to essential resources, develop client-centered programs, and promote equity in service delivery. The ideal candidate combines empathy with strong organizational and collaboration skills, and a passion for advancing community well-being.
Responsibilities include coordinating intake, case management, program referrals, and data-driven reporting while ensuring compliance with funding guidelines and privacy standards. This role offers growth opportunities and a supportive, inclusive work environment.
Responsibility
- Coordinate intake processes, assess client needs, and develop individualized service plans.
- Provide case management support and referrals to housing, employment, healthcare, and financial resources.
- Collaborate with local schools, healthcare providers, and nonprofit partners to maximize access to services.
- Monitor progress, document outcomes, and maintain accurate records in our case management system.
- Ensure adherence to regulatory requirements, data privacy, and ethical standards.
- Develop and facilitate community outreach programs, workshops, and informational sessions.
- Assist with grant reporting, program evaluation, and continuous quality improvement initiatives.
Qualification
- Bachelor’s degree in Social Work, Sociology, Psychology, or a related field; master’s preferred.
- 2+ years of experience in social services, case management, or community outreach.
- Strong communication, active listening, and cultural competency skills.
- Proven ability to build trust with diverse client populations and collaborate with partners.
- Experience with electronic case management systems and data entry; basic data analysis skills.
- Crisis intervention experience and problem-solving abilities; ability to remain calm under pressure.
- Ability to work flexible hours, including some evenings or weekends as needed.