Job description
Join HopeBridge Community Services in Los Angeles as a Social Services Program Coordinator. You will empower families and individuals by coordinating access to housing assistance, counseling, and essential supports. This full-time role offers a collaborative environment, competitive compensation, and meaningful impact in the lives of clients. We value equity, compassion, and accountability, and we invite candidates who bring strong communication, problem-solving skills, and a passion for human services to apply.
Responsibility
- Coordinate intake and screening of clients seeking social services
- Develop individualized service plans and monitor client progress
- Connect clients with community resources (housing, food assistance, mental health services)
- Collaborate with case managers, social workers, and partner agencies to remove barriers to services
- Conduct crisis assessment and provide short-term interventions as needed
- Maintain accurate case notes, databases, and required program reporting
- Advocate for clients’ needs and coordinate referrals across systems
- Track outcomes and prepare quarterly program reports for leadership
Qualification
- Bachelor’s degree in Social Work, Psychology, Sociology, or a related field
- Minimum of 2–3 years of experience in social services or case management
- Strong knowledge of community resources, housing and benefits programs
- Demonstrated crisis intervention and de-escalation skills
- Excellent written and verbal communication and meticulous documentation
- Ability to engage with diverse populations and demonstrate cultural humility
- Proficiency with MS Office and case management software; experience with data entry and reporting
- Valid driver's license and reliable transportation (if required by role)