Job description
PT Delta Sinergi Sekawan is seeking a dynamic Spare Parts Sales Specialist to join our growing team in Surabaya. This role focuses on offering and selling a broad range of spare parts, maintaining strong relationships with customers, and driving sustainable revenue growth for automotive and machinery parts. You will be the primary point of contact for existing clients while proactively identifying new opportunities in the Surabaya region.
In this role, you will represent our brand with integrity, deliver expert product knowledge, and provide outstanding service that keeps customers returning. We are looking for someone who combines practical sales skills with a deep understanding of spare parts catalogs, stock availability, and order fulfillment processes. If you are motivated by targets, enjoy solving customer challenges, and thrive in a fast-paced environment, this is a great opportunity to accelerate your career in sales. We value initiative, reliability, and clear communication as keys to success.
Key responsibilities encompass cultivating long-term relationships, presenting tailored spare parts solutions, handling quotes and orders, coordinating with inventory and logistics for on-time delivery, and maintaining comprehensive CRM records. You will collaborate with cross-functional teams to stay current on new parts launches and promotions, and actively contribute to product feedback and market insights that inform our sales strategy.
Responsibility
- Drive revenue by selling spare parts to both existing and new customers in the Surabaya area.
- Identify customer needs, recommend suitable spare parts, and upsell additional products.
- Maintain strong relationships with customers and provide proactive after-sales support.
- Process quotations, place orders, and ensure accurate documentation in the CRM.
- Coordinate with warehouse and logistics to ensure on-time delivery and order follow-up.
- Meet or exceed monthly and quarterly sales targets and report progress to management.
- Update CRM with customer interactions, opportunities, and pipeline status.
- Collaborate with cross-functional teams (sales, marketing, product) to optimize customer solutions.
Qualification
- Proven experience in spare parts sales, automotive parts, or related industry (1-3 years).
- Strong communication, negotiation, and interpersonal skills.
- Customer-focused with a proactive approach to problem solving.
- Ability to work independently and in a team, with good time management.
- Familiarity with CRM software and basic MS Office tools.
- Knowledge of spare parts catalogs, stock management, and order fulfillment processes.
- Diploma or bachelor’s degree in business, engineering, or a related field preferred.
- Fluent Bahasa Indonesia; basic English is a plus.